The PR Guru

December 23, 2009

My publicity shots

Filed under: Uncategorized — richardswancott @ 3:56 pm
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As part of my continuing efforts to drive the business forward I have recruited a local photographer to produce some publicity shots for me.

Step forward Steve Parker, of A1Fotograffix, who has done a fantastic job – as you will soon see. I can’t recommend him highly enough and would encourage you to take a look at his website: www.a1fotograffix.com.

Anyway, I thought I would put them on here and invite comments (nothing horrible please!) about which I should use on my business cards, website etc.

PR Gaffes of the Year 2009 (Part One)

As the end of the year rapidly approaches, we naturally take a look back at the past 12 months and reflect on whether it’s been a good one or not.

Conversation at office parties, pubs and clubs turns to the song of the year, the album of the year, and the film of the year. Even better this year, as it’s the end of the ‘Naughties’, we’ve been asked about our song of the decade ad nauseum.

No doubt you’ve been having the same conversations yourselves, as you wind down before the festivities.

Well, as ever we are happy to rip off people’s ideas ;) so we thought we’d review the year from a PR point of view. I’m sure plenty of celebs, companies and organisations have had years to forget, but we just thought we’d prolong the agony a little bit more.

Well it’s their own fault, if they had a professional in charge none of this would’ve happened :)

So let’s start, as most years do, with January and February.

Sadly, from a PR perspective, we lost George Dubya from office in January – and how we would miss his foot in mouth disease. Things are so much more boring (and thankfully about a million times safer) with Obama in charge.

It was also the month Corrie bosses covered up a cross at the filming of Tyrone and Mollie’s wedding – for fear of offending viewers.

Offending people was the last thing on the mind of Tory MP Alan Duncan, who said “People who don’t say thank you at zebra crossings deserve to be run over.” It wouldn’t be the last time he was in the headlines this year for his (lack of) PR skills.

The crown for the biggest PR gaffe in January has to go to our own Prince Harry, who was filmed calling his fellow squaddies ‘Paki’ and ‘raghead’ while at a field camp in Cyprus.

The Royal Family has never been particularly good at PR, but Harry has picked up a nasty habit of hitting the front pages for the wrong reasons. Remember the Nazi costume he wore at the fancy dress party in 2005?

It’s one thing to believe it’s acceptable to use those phrases, another to use them in private – but to use them while filming a video diary???

We have no option but to hand the crown for PR gaffe for Jan 09 to Harry. The only crown he’ll be getting his hands on for a while, anyway.

Onto February now, and loads more celebs and public figures were playing right into our hands. Not least Carol Thatcher, who was sacked from The One Show for calling someone a gollywog. She was probably a little unfortunate at first, but by refusing to apologise she just made matters worse.

And Sharon Shoesmith, sacked by Haringey Council for her part in the Baby P affair, managed to somehow obliterate what was left of her reputation when she claimed in an interview her dismissal had been ‘politically motivated’. We didn’t really care – she just made herself look uncaring and unsympathetic.

There is only one contender for the February PR gaffe prize though. Good old (Sir) Fred Goodwin.

In the middle of a media firestorm that had burned a full four months by that time, it was revealed that Goodwin was going to receive a £693,000 a year pension.

It was obvious that Sir Fred was not interested in preserving his reputation, but simply in getting as much money as he could and then disappearing, hence his choice of how to handle the situation.

He went on the attack with arrogance and aggression in both public and private statements, refused to apologise or even try to justify his actions. No money was returned or donated to charity.

It was basically a “How Not to do PR” guide – from someone with more than enough cash to recruit a good PR agency.

Eventually, Sir Fred was persuaded to accept a smaller pension, but only after he’d been given a £2.7million tax-free lump sum from the pension fund.

So congratulations to Prince Harry and the UK’s favourite banker. Tomorrow we’ll be covering the gaffes from March and April.

December 17, 2009

And the winner is…

Congratulations to john at headline promotions, subscriber to this blog and winner of our laptop competition!

The lucky beggar has won an Advent Roma 1000, with a 2.2GHz Intel Celeron processor, 160GB hard drive, and 3MB memory. And it comes complete with Windows 7 OS and Microsoft Office 2007 too!

Just get in touch with us at Richard Swancott Associates as soon as possible and we’ll get your prize over to you!

We were inundated with entries – over 600 in all – but there can only be one winner (because I don’t want to bankrupt the company!) and John’s name was picked out of a hat last night.

So thanks to everyone who entered, and keep your eye on this blog because we’ll be running more competitions next year!

And in between we will be updating it with fantastic tips on improving your PR campaigns, podcasts with well-known entrepreneurs, video blogs and general musings on any PR gaffe in the news at the time!

December 16, 2009

Deadline extended!

Due to our workload we’ve had to postpone the prize draw for a few hours – so you now have until 5pm to enter the competition!

For those of you who have been asleep for the past three weeks, we are giving away this fabulous laptop this evening! It’s worth £400 and comes with Microsoft Office 2007, and Windows 7.

All you’ve got to do to enter is subscribe to this blog, follow me on Twitter, become a fan on Facebook, or pass me a referral.

We’ll handle everything else, and get the prize out to the lucky winner in tomorrow’s post.

Once more, just a recap of those T&Cs: no-one related or connected to Richard Swancott, or working for Richard Swancott Associates, is eligible for the competition. And you must be UK-based to stand a chance.

Apart from that it’s open to everyone, and you can enter as many times as you like!

Good luck!

December 13, 2009

Three days to go!

Win win win win win win

Just a quick reminder folks – the most generous PR agency in Staffordshire is giving a laptop away on Wednesday!

This is the little beauty. It comes with Windows 7 and Microsoft Office 2007 – an ideal Christmas pressie or maybe just a treat for yourself!

There are four ways to enter, and you can enter more than once, but make sure you do it before 12noon on Wednesday, cos that’s when we’re doing the draw.

You can either:

Follow me on Twitter: http://www.twitter.com/swannybrasco

Subscribe to this blog

Become a fan on Facebook (search for Richard Swancott Associates): http://www.facebook.com

Or pass us a referral

Simple really.

One lucky subscriber will get this before Christmas!

We’ll notify the winner on Wednesday afternoon and get the prize in the post the same day.

There are just a couple of conditions: no-one connected with me or Richard Swancott Associates can enter (that’s friends, family or staff), and you must be based in the UK to win.

Good luck!

December 12, 2009

Update: so Tiger Woods followed our advice, then

Filed under: Uncategorized — richardswancott @ 9:52 am
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So, Tiger Woods is to take a break from the game which made him a billionaire. This of course is nothing to do with our last blog.

I know we’ve been on the attack over the past week – a bit like his missus with that golf club – but we were only trying to illustrate the problems of not being truthful in media statements.

Our best wishes go to Tiger and his family and we hope he manages to sort everything out and get back to winning Majors and entertaining millions.

December 11, 2009

Tiger Woods: hate to say I told you so, but…

Filed under: Uncategorized — richardswancott @ 9:11 pm
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Dear Tiger,

Remember last week when I told you the statement on your website would only fuel further media speculation? Well, guess what . . .

Your ambiguous confession sent the hacks digging like bone-hungry terriers in a graveyard. Now names are being added to the list of your supposed mistresses at a rate that would be shocking if it wasn’t so hilarious. What is it up to, 10 now?

There’s even an “I had an affair with Tiger Woods” Facebook group with more than 23,000 members.

No one’s suggesting you actually did cheat on your wife with 23,000 people; that would have left you very little time to play golf and appear in adverts.

And here’s where it gets serious; advertising. Gillette and Gatorade have pulled your TV adverts and Tag Heuer have removed the life-size cut-outs of you from their shops.

You think it hurt when you hit that tree, just wait till this hits your bank balance.

This being the season of good will and me being a soft-hearted soul who’d hate to think of you sleeping rough on the streets of Palm Beach over Christmas, I’m going to give you some advice.

Call a press conference in front of your house. Go in front of the cameras and tell us exactly who you slept with over how long a period. Say that you were weak and ask for forgiveness.

You may want to get your wife to stand beside you the way disgraced politicians do; it will garner you some much-needed sympathy if the cameras don’t catch the look of betrayal in her eyes.

If you can claim to have a sex addiction or an emotional problem stemming from childhood trauma then this would also help.

Next, say that you’re going into rehab or a church retreat or that you’re going to marriage counselling; that you’ll need time to make things right and get back on the rails. Then drop off the radar for six months to a year.

When the time is right to relaunch your career, sign up for the biggest golf tournament you can find and win it. This you will remind people why you were famous in the first place; playing golf not playing away from home.

Regards,

Rob Deavall

December 10, 2009

Talking of winning stuff…

Speaking of winners (see my last blog), a brilliant way to get free media coverage for your business is to win an award.

Like many PR companies in Staffordshire, well anywhere in fact, we would be happy to handle this on your behalf. For a small fee of course. :)

But you really can do it yourself. All it takes is a bit of research to find the competitions in your trade and/or area. Perhaps you could even go for a national award.

As my granddad used to say: “Reach for the moon and you might get the stars.”

Where do you start? Well, like most searches these days, you can get a decent start from Google. Everything else you’ll pick up from your local paper, or your leading trade mag.

As with any PR agency in Stoke-on-Trent, we would first point you in the direction of the Sentinel Business Awards (deadline just a few days away folks), but there are hundreds!

Next year, you could try the Midlands Business Awards; the British Chamber Awards (enter from March 2010); the Switched On Awards (deadline May 14th); or the Lord Stafford Awards for the innovators amongst you (deadline in June).

On a national level there are the Business in the Community Awards, run by the Financial Times.

Winning one would be a huge morale boost for your staff and, because they are usually backed by a newspaper or magazine, they are bound to give you some coverage on their pages.

Awards ceremonies are brilliant networking and lead generating opportunities too.

So build award applications into your PR strategy: for the sake of a couple of hours spent on your application, it could make a massive difference to your business-and all at no cost.

December 4, 2009

Reality TV: useful PR exercise?

Hello again. I’ve been considering reality TV this week, and its role in PR campaigns.

Sadly, I’ll be tuning in to the ‘I’m a Celeb’ final this evening (don’t have much choice in the matter!), and we can be sure whoever becomes ‘King/Queen of the Jungle’ – Gino D’Acampo, Kim Woodburn or Jimmy White – will be all over the papers, radio and TV for the next few days.

For what it’s worth, I think Jimmy White will get really close to winning and then lose out after a dramatic Stephen Hendry comeback :) Or maybe Gino will win.

But whoever wins, what happens next? After the initial coverage has died down, will they be able to maintain their public profile?

Will Jimmy go back to bumming around on the snooker circuit? Will he get a presenting slot on The One Show?

What got me thinking about this was a meeting I had with one of the managers at Oakley Hall, which is where Big Brother’s Freddie Fisher (aka Halfwit) lives.

Now Freddie has stayed out of the limelight to concentrate on his business and launching a career in politics, which is fair enough.

But what of the other contestants? Can anyone remember who any of them were? Usually at least one stays in the public eye, but the show was only four or five months ago and they’ve all disappeared back into obscurity surprisingly (and thankfully) quickly.

So does reality TV have any role in making people celebs anymore? I’m not sure. Whereas a few years ago Big Brother (and the others) were turning people into stars, the shelf life now just seems to be a few days.

The only exception I can think of is Dragon’s Den - even the ones who don’t succeed benefit from the air time devoted to their products, on prime time TV.

As long as your product is a good one it would well be worth applying here - there are lots of stories of businesses the Dragons didn’t invest in, who have gone onto succeed.

And in Levi Roots, the Reggae Reggae Sauce man, surely they have spawned the most successful reality show contestant?

His sauces certainly have a longer shelf life than most BB contestants!

Anyway, good luck for tonight Jimmy, but sadly I think you may have to settle for second place – not for the first time!

Hope you enjoy the battle with Tuffers for a seat on The One Show sofa!

December 3, 2009

Thoughts on Tiger Woods’ ‘personal sins’

Filed under: Uncategorized — richardswancott @ 1:28 pm
Tags: , , , , ,

Tiger Woods gave a very public statement yesterday which was supposed to put the story of his little scrape at the weekend to bed. Sadly, it’s done exactly the opposite! And it’s also provided the perfect example of how not to do a media statement!

Here’s what he said, and what we think of his comments… (Tiger fans, look away now)

I have let my family down and I regret those transgressions with all of my heart. I have not been true to my values and the behavior my family deserves.

In one fell swoop the opening line cranks up the level of mystery and interest, somehow leaving a loose end flapping about, as uncontrolled and dangerous as a downed power line.

I am not without faults and I am far short of perfect.

Hope you’re talking about not tipping in restaraunts or giving away the ending to books.

I am dealing with my behavior and personal failings behind closed doors…

Rehab?

with my family.

Counselling?

Those feelings should be shared by us alone.  

Bit naive here Tiger. You have a high public profile which you have fostered and maintained through adverts, guest appearances and tv interviews; you’ve seen enough people in your position go through situations like this to know how it works.

I have been dismayed to realize the full extent of what tabloid scrutiny really means. For the last week, my family and I have been hounded to expose intimate details of our personal lives.

Events that happen outside your house, down the street from your house or which involve the police turning up are NOT intimate Tiger. “Intimate” is the last word you want to be using; it translates into “sordid” in most people’s minds and even the slightest hint of sex is enough to set tabloid hacks burrowing away like woodworms in a finely-carved, irreplaceable piece of antique walnut furniture.

The stories in particular that physical violence played any role in the car accident were utterly false and malicious.

That might cut some ice if we hadn’t already seen the pictures of the car. At the very least, your wife shouldn’t have claimed she broke the car’s windows with a golf club to free you. People’s minds will start trying to work out the mechanics of that straight away and will notice the discrepancy between the phrases “backed into a tree” and “had to be dragged from the wreckage”.

But no matter how intense curiosity about public figures can be, there is an important and deep principle at stake which is the right to some simple, human measure of privacy.                                                                                                               

Of course you have a right to privacy, but you’ve stirred up the angry bee-swarm of public interest. There’s no lake of anonymity to dive beneath the surface of and if you just try to ignore it, this story is going become more protracted and damaging with the papers and the internet making increasingly bizarre claims about your personal life which you will find it harder and harder to rebutt. Release a statement giving us the details, put the story to bed on your terms, then drop off the radar for six months to a year; you’ll get some privacy and the media will find something else to get excited about.

Personal sins should not require press releases and problems within a family shouldn’t have to mean public confessions.                                

The story’s in the paper now Tiger, the toothpaste is out of the tube and won’t go back in. It’s not going to go away any time soon and no journalist is going to be shamed out of covering it by you questioning their ethics or complaining about what this is doing to your family. You’re the one whose actions have done the most damage to your family and I doubt they’ll appreciate you holding them up as some sort of media-shield now.

I will strive to be a better person and the husband and father that my family deserves. For all of those who have supported me over the years, I offer my profound apology.                                                                                                

That’s a pretty lofty ideal to aim for; how about you just try to be a better driver. Nothing like this need come out again so long as you master the act of reversing a car.

Well, there you go. Never thought I’d be offering Tiger Woods advice on how to improve his driving. :)

He really needs to sack his PR team pronto, and put out another statement, if he’s going to put this to bed any time soon.

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